Microsoft 365 Administrator (MS-102) Curriculum
- Create a tenant
- Implement and manage domains
- Configure org settings, including Security & privacy and Organizational profile
- Identify and respond to service health issues
- Configure notifications in service health
- Configure and review Network connectivity insights
- Monitor adoption and usage
- Configure and manage Microsoft 365 Backup
- Manage users and groups
- Create and manage contacts in the Microsoft 365 admin center
- Create and manage groups, including Microsoft 365 groups and shared mailboxes
- Manage and monitor Microsoft 365 licenses, including group-based licensing
- Perform bulk user management, including PowerShell
- Implement and manage built-in roles in Microsoft 365 and Microsoft Entra
- Implement and manage custom roles in Microsoft Entra admin center
- Manage role groups in Microsoft Defender XDR, Microsoft Purview, and Microsoft 365 workloads
- Manage delegation by using administrative units
- Manage roles in Microsoft Entra privileged identity management
- Prepare for identity synchronization by using IdFix
- Implement and manage directory synchronization by using Microsoft Entra Connect Sync or Microsoft Entra Cloud Sync
- Implement and manage directory synchronization by using Microsoft Entra Connect
- Monitor synchronization by using Microsoft Entra Connect Health
- Troubleshoot synchronization, including Microsoft Entra Connect Sync and Microsoft Entra Cloud Sync
- Implement and manage authentication methods
- Implement and manage self-service password reset (SSPR)
- Implement and manage Microsoft Entra Password Protection
- Investigate and resolve authentication issues
- Plan for identity protection
- Implement and manage Microsoft Entra ID Protection
- Plan Conditional Access policies
- Implement and manage Conditional Access policies
- Implement and manage multi-factor authentication (MFA) by using conditional access policies
- Review and take actions to improve the Microsoft Secure Score
- Review and respond to security incidents and alerts
- Review and respond to issues identified in security and compliance reports
- Review and respond to threats identified in threat analytics
- Implement policies and rules in Defender for Office 365
- Review and respond to threats identified in Defender for Office 365, including threats and investigations
- Create and run campaigns, such as attack simulation
- Unblock users
- Onboard devices to Defender for Endpoint
- Configure endpoint settings
- Review and respond to endpoint vulnerabilities
- Review and respond to risks identified in the Microsoft Defender Vulnerability Management dashboard
- Configure the app connector for Microsoft 365
- Configure Microsoft Defender for Cloud Apps policies
- Review and respond to Microsoft Defender for Cloud Apps alerts
- Interpret activity log
- Configure Cloud App Discovery
- Review and respond to issues identified in Cloud App Discovery
- Implement and manage sensitive information types by using keywords, keyword lists, or regular expressions
- Implement retention labels, retention label policies, and retention policies
- Implement sensitivity labels and sensitivity label policies
- Monitor label usage by using Content explorer, Activity explorer, and label reports
- Configure DLP policies for Exchange, SharePoint, OneDrive, and Teams
- Configure Endpoint DLP
- Review and respond to DLP alerts, events, and reports